Return & Refund Policy

Last Updated: 3 Jul 2026

At InknPrints, we want you to shop with confidence. If you are not completely satisfied with your purchase, you may request a return, refund, or exchange in accordance with the terms outlined below.

Return Eligibility

Return requests must be submitted within seven (7) days from the original purchase date.

To be eligible for a return, the product must be:

• In new, unused, and resalable condition.

• Returned with all original packaging, accessories, manuals, tags, and labels intact.

• Free from signs of misuse, damage, or alteration.

We reserve the right to refuse any return that does not meet these eligibility requirements.

How to Request a Return

Before returning any item, please contact our Customer Support team at info@inknprints.com to request a Return Merchandise Authorization (RMA) number.

Once your request has been reviewed and approved, we will provide detailed return instructions. Please package the item securely, preferably in its original packaging, and clearly include the RMA number as instructed.

Returns sent without prior authorization may be delayed or may not be accepted.

Return Shipping Costs

Unless the product is defective, damaged during delivery, or an incorrect item was shipped, customers are responsible for all return shipping costs.

For your protection, we recommend using a shipping service that includes tracking and insurance. InknPrints is not responsible for return shipments that are lost, delayed, or damaged while in transit.

Refunds and Exchanges

After we receive and inspect your returned item, we will determine whether it qualifies for a refund or exchange.

If approved, refunds are generally processed within seven (7) business days after the returned product has been received and inspected.

Refunds will be issued to the original payment method whenever possible. Depending on your financial institution or payment provider, additional processing time may be required before the refund appears in your account.

If an exchange is approved, the replacement item will be processed and shipped as soon as possible, subject to product availability.

Damaged, Defective, or Incorrect Items

If you receive a product that is damaged, defective, or different from what you ordered, please contact us as soon as possible after delivery.

To help us resolve the issue promptly, please provide:

• Your order number.

• A brief description of the problem.

• Clear photographs of the product and its packaging (if available).

After reviewing your request, we may offer a replacement, exchange, repair, partial refund, or full refund, depending on the circumstances.

Non-Returnable Items

Certain products may not be eligible for return, including but not limited to:

• Products that have been used, installed, or damaged after delivery.

• Items returned without original packaging or required accessories.

• Clearance, final sale, or specially marked non-returnable items, where permitted by law.

• Customized or special-order products unless they arrive damaged or defective.

Contact Us

If you have any questions regarding returns, refunds, exchanges, or damaged items, please contact us:

InknPrints
Phone: +1 (844) 715-1235
Email: info@inknprints.com
Website: https://inknprints.com